by Jennifer Mailhes, CPA, Consulting Partner, TR Moore & Company
As your business grows, you may struggle with when to add key staff, and the accounting function is especially tricky. Often a small to mid-sized business is served well by one combined CFO-Controller function, but as the business becomes more complex, you may begin to see a need for a higher-level perspective. Even recognizing this need, it can still be difficult to determine if it’s time to add the position to your team, and whether your need is part or full time.
Read below for more on the difference between the two functions when separated, some milestones that may indicate a need to have both a CFO and a Controller, and some ideas for evaluating your needs.
CFO vs. Controller – What’s the Difference?
The CFO position is more forward looking and strategic. CFOs tend to be more analytical than individuals in the Controller position. Job duties often include:
- Lender negotiations
- Cash-flow planning
- Budget preparation and forecasting
- Cash management
- “What if?” scenarios
The Controller position, on the other hand, is usually more backward looking (reporting, compliance) as well as in the “here and now” (daily accounting operations). Job duties often include:
- Monthly/recurring reporting
- Supervision of accounts receivable and accounts payable
- Month-end financials
- Approval of transactions
4 Cases Where You May Need a CFO
- You’re implementing a new accounting system
- You’re looking to add locations
- You’re seeking financing
- You have complex financing where you need someone to be looking ahead to monitor covenant requirements, potential cash-flow problems and the need for additional funding
Evaluating the Need
A few signs that can indicate the need for some additional support include:
- Projects aren’t getting completed/tasks are “on the list” for a long time, which can indicate your CFO-Controller needs
assistance to get them done, either from a resource or a skill set standpoint - Cash-flow problems
- Your CFO-Controller is leaning on you for financial questions you feel are out of your realm of expertise
In addition to weighing the answers to these questions, consider getting your CFO-Controller some higher-level support from your accounting firm for a period of time. By monitoring the amount of outside assistance required, you can determine where your CFO-Controller needs the most help, how many hours of work are needed and whether it makes sense to bring the work in house.
As the Consulting Partner at Doeren Mayhew firm TR Moore & Company, Jennifer Mailhes helps accounting staff streamline processes and provide more valuable financial information to their management through our CFO and Controller service
modules. For more information, contact us.



